Internet Essentials Application

Internet Essentials Application :- Community Technology Network recently organized a successful sign-up event for the Comcast Internet Essentials program at the Willie B. Kennedy senior apartments. Scott Adams from Comcast presented Ruilian Liang with a brand-new laptop, which she won in the event’s raffle.

Comcast launched the Internet Essentials program in 2011, offering internet access for just $9.95 per month to help low-income Americans bridge the digital divide. Over the past six years, it has grown into the largest and most comprehensive broadband adoption initiative in the nation, connecting more homes than all similar programs combined.

The program takes a three-part approach to tackle barriers to broadband adoption. It provides affordable internet connectivity at home, access to computer hardware, and collaborates with local organizations to promote digital literacy in communities. This holistic approach ensures that more individuals have the opportunity to access the benefits of the internet and digital technology.

How Internet Essentials works

Internet Essentials, provided by Comcast, also known as Xfinity, offers a low-cost internet service aimed at bridging the digital divide. Established in 2011, Internet Essentials has catered to over 10 million families to date. The standard plan provides download speeds of 50 Mbps at a mere $9.95 per month, while the Internet Essentials Plus package offers faster 100 Mbps speeds for $29.95 per month. However, eligibility for Internet Essentials is subject to certain criteria.

To qualify, individuals must meet the requirements for specific government assistance programs and reside in an area covered by Comcast’s service.

Internet Essentials Application

Applying for Internet Essentials program

As a long-time Xfinity Internet customer who recently enrolled in ACP with Xfinity, I encountered issues while attempting to apply for the Internet Essentials or Internet Essentials Plus program through the online application process at Despite being assured by a Chat Agent that my situation would be accommodated, I found that the application process failed to address my specific circumstances.

This discrepancy has raised concerns about the accuracy of other information provided by the Chat Agent. As such, I am seeking clarification on the eligibility criteria and application process for the Internet Essentials program, particularly for existing Xfinity Internet customers enrolled in ACP with Xfinity.

How to apply

Affordable high-speed internet is within reach with Internet Essentials from Xfinity. Here’s how to get started in just four simple steps:

Step 1: Qualify.

You may qualify if you:

  • Live in an area with Xfinity Internet service.
  • Qualify for programs like the National School Lunch Program, Medicaid, SNAP, or are enrolled in the Affordable Connectivity Program (ACP) with Xfinity.
  • Have not had Xfinity Internet in the last 90 days (unless enrolled in ACP with Xfinity).
  • Have no outstanding Comcast debt less than one year old.

*Note: Some requirements are waived until June 30, 2024, for new Xfinity Internet customers.

Step 2: Submit your application online.

  • Visit or, or call 1-855-8-INTERNET (1-855-846-8376).
  • Complete the online application in your preferred language.
  • Provide necessary personal information for eligibility checks.
  • Upload required documentation if needed.

Step 3: Get approved.

  • We’ll review your application and notify you of approval via text, email, or mail.
  • If documentation is needed, submit it promptly for faster processing.

Step 4: Get online.

  • Once approved, you could have internet service in 5-7 business days.
  • Follow the included guide to set up your internet equipment and start enjoying your connection.

With Internet Essentials, affordable high-speed internet is just a few steps away.

Internet Essentials Application

Emergency broadband relief aid applies to this program 

Amid the COVID-19 pandemic, efforts were made to ensure internet accessibility for families, notably through the federal Affordable Connectivity Program (ACP). Under the ACP, households can receive a subsidy of up to $30/mo. ($75/mo. for those on tribal lands) toward their internet plans. For Internet Essentials customers, this subsidy could mean accessing internet service at no cost. New customers need to sign up for service, while existing ones are automatically eligible.

Additionally, Comcast has implemented measures to support Internet Essentials users during the pandemic. Recognizing the increased demand for online activities like remote work and learning, Comcast boosted the speed of the base Internet Essentials plan from 25 Mbps download and 3 Mbps upload to 50 Mbps download and 5 Mbps upload, enhancing connectivity for users.

Comcast Internet Essentials program increases family-focused digital literacy

Internet Essentials from Comcast is a vital resource for low-income families across Comcast markets, providing them with high-speed internet service, affordable computers, and access to free internet trainings. This program not only supports Easter Seals families but also benefits households nationwide, particularly as families prepare for the back-to-school season.

Comcast’s commitment to expanding digital literacy is evident through initiatives like Internet Essentials. With over 350,000 families connected to the internet in the past three years, the impact of this program is substantial, benefiting more than 1.4 million individuals. To further support families, Comcast now offers up to six months of complimentary service for new applicants, recognizing the importance of internet access for students’ academic success and future career readiness.

Since its inception in 2011, Internet Essentials has been instrumental in narrowing the digital divide, with Comcast investing over $200 million and reaching millions of people through various initiatives. From subsidized computers to free educational resources, Internet Essentials has made significant contributions to digital inclusion efforts nationwide.

Comcast’s partnership with community-based organizations and government agencies has further amplified the program’s impact, with dedicated grants supporting Internet Essentials Learning Zones in key cities across the country. These collaborative efforts aim to enhance public internet access and provide essential digital literacy training to families in need.

Internet Essentials Application

Comcast’s Internet Essentials program is a commendable initiative that empowers individuals and families, including those with special needs, by ensuring access to essential digital resources and improving overall quality of life.

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